ZourgeNation

The Care Plan

The first 60 days of repairs are free. After that, the optional Care Plan keeps repairs covered and includes one move to a new computer a year.

Monthly

TT$250 a month

By card: US$37 a month, paid automatically each month.

Pay monthly by card

Card payments are processed by Stripe, charged in US dollars, and show on your statement as ZOURGE & ASSOCIATES. A receipt is sent for every payment.

Bank transfer or cash in Trinidad and Tobago: email zourgenation@gmail.com and we will send the details.

What it covers

  • Service repairs stay at ZourgeNation's cost for as long as the plan is paid.
  • One move a year to a new computer, if yours dies or is replaced: the Office Manager is installed on the new computer and your latest backup restored. Further moves in the same year are TT$2,500 each. The new computer is yours to buy.
  • When several calls come in together, Care Plan customers are seen first.

Faults in the Office Manager itself are fixed free for everyone, with or without the Care Plan. Without the Care Plan, a service repair costs TT$2,500.00 (about US$370), paid in advance, before the repair begins.

The rules

Reminders
The Office Manager reminds you on screen 10 days and 2 days before your free 60 days end.
Late payments
If a Care Plan payment is not received within 14 days of its due date, a late fee of 10% of that payment is added. The Office Manager keeps working whatever happens; only the Care Plan's cover is affected.
If you are behind when something breaks
You pay either the missed payments with their late fees, counted at TT$250 a month, or the TT$2,500 repair charge — whichever is less. The repair is done once that is paid. Paying the missed payments puts you back on the Care Plan; paying the repair charge does not.
Joining
You may join at any time, monthly or yearly. The Care Plan covers problems that start after you join; a problem that already exists when you join is repaired at the TT$2,500 charge.
One move a year
Included, as above. Further moves in the same year are TT$2,500 each.

The binding text is the Terms of Use, version 1.6. If anything on this page differs from the Terms, the Terms apply.